Terms & Conditions

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Effective Date: March 2026

These Terms & Conditions (“Terms”) govern your access to and use of the website operated by Aruza Pest Control (Aruza, LLC) (“Aruza,” “Company,” “we,” “our,” or “us”).

By accessing or using our website, you agree to comply with these Terms. If you do not agree with these Terms, you should not use our website.

  1. Company Information

Aruza Pest Control (Aruza, LLC)
5445 77 Center Drive, Suite 80
Charlotte, NC 28217

Phone: (980) 729-8788
Email: [email protected]

Hours of Operation:
Monday – Friday: 8:00 AM – 5:00 PM
Saturday: 8:00 AM – 1:00 PM

  1. Website Use

This website is provided for informational and service request purposes.

You may use this website to:

  • Learn about pest control services
  • Request inspections or service appointments
  • Contact our company
  • Access service information and resources

You agree not to use the website:

  • For unlawful purposes
  • To attempt unauthorized access to systems or data
  • To distribute malicious software
  • To interfere with website functionality or security

We reserve the right to restrict access to users who violate these Terms.

  1. Service Requests and Estimates

Submitting a form, requesting an inspection, or contacting Aruza through this website does not guarantee service availability.

Service appointments, pricing, and service availability are subject to:

  • Geographic service area
  • Technician availability
  • Inspection results
  • Applicable service agreements

Any quotes or estimates provided through the website are non-binding until confirmed by an Aruza representative.

  1. Pricing and Service Information

Information on this website regarding services, pricing, promotions, or service descriptions is provided for general informational purposes.

While we strive to maintain accurate information, Aruza reserves the right to:

  • Modify pricing
  • Update service offerings
  • Change promotional terms
  • Correct errors or inaccuracies

Actual service pricing may vary depending on:

  • Property size
  • Pest activity
  • Inspection results
  • Treatment requirements
  1. Marketing Communications

By submitting your contact information through our website, you consent to be contacted by Aruza Pest Control regarding your request.

This may include contact by:

  • Phone calls
  • Email
  • SMS text messages

These communications may relate to:

  • Service requests
  • Appointment confirmations
  • Account information
  • Customer service
  • Promotional offers

You may opt out of marketing communications at any time by:

  • Using the unsubscribe link in emails
  • Replying STOP to SMS messages
  • Contacting our customer service team

Message and data rates may apply.

  1. Intellectual Property

All content on this website, including but not limited to:

  • Text
  • Graphics
  • Logos
  • Icons
  • Images
  • Website design
  • Written content

is the property of Aruza Pest Control (Aruza, LLC) or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or republish website content without prior written permission.

  1. Third-Party Links

Our website may contain links to third-party websites, tools, or services.

These links are provided for convenience only. Aruza does not control and is not responsible for:

  • Content on third-party websites
  • Privacy practices of third parties
  • Products or services offered by third parties

Use of third-party websites is at your own risk.

  1. Disclaimer of Warranties

This website is provided on an “as-is” and “as-available” basis.

Aruza makes no warranties or representations regarding:

  • Website availability
  • Accuracy of website content
  • Reliability of information
  • Website security or uninterrupted access

To the fullest extent permitted by law, Aruza disclaims all warranties, express or implied.

  1. Limitation of Liability

To the maximum extent permitted by law, Aruza Pest Control (Aruza, LLC) shall not be liable for any damages arising from:

  • Use of this website
  • Inability to access the website
  • Errors or omissions in website content
  • Website interruptions or security issues

This includes but is not limited to:

  • Direct damages
  • Indirect damages
  • Incidental damages
  • Consequential damages
  1. Indemnification

You agree to indemnify and hold harmless Aruza Pest Control, its employees, affiliates, and service providers from any claims, damages, or expenses arising from:

  • Your misuse of the website
  • Violation of these Terms
  • Violation of applicable laws or regulations
  1. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of North Carolina, without regard to conflict of law principles.

Any disputes arising from these Terms or website use shall be resolved in the appropriate courts located within North Carolina.

  1. Changes to These Terms

Aruza reserves the right to update or modify these Terms at any time.

Changes will become effective upon posting to the website.

Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

  1. Call Tracking and Call Recording

Aruza Pest Control may use call tracking technologies and call recording systems to help improve customer service, monitor service quality, train staff, and measure marketing performance.

If you call a phone number listed on our website or in our advertising, your call may be:

  • Recorded
  • Monitored
  • Analyzed for quality assurance or training
  • Used to attribute marketing performance and improve service delivery

Call recordings may be stored securely and accessed only by authorized personnel or service providers who assist us with call management, analytics, or customer service operations.

By calling an Aruza phone number, you consent to call monitoring and recording where permitted by applicable law.

 

  1. Local Service Ads Notice

If you contact us through Google Local Service Ads, your inquiry may be transmitted to us by Google as a service lead.

Lead submissions through Google Local Services do not guarantee service availability and may be subject to scheduling and inspection requirements.

 

  1. Contact Information

If you have questions regarding these Terms & Conditions, please contact:

Aruza Pest Control (Aruza, LLC)
5445 77 Center Drive, Suite 80
Charlotte, NC 28217

Phone: (980) 729-8788
Email: [email protected]

Hours of Operation:
Monday – Friday: 8:00 AM – 5:00 PM
Saturday: 8:00 AM – 1:00 PM